Trampoline House offers free legal, medical, and psychological counseling to asylum seekers, rejected asylum seekers, and refugees with residence permit in Denmark


Legal counseling: Get help with your case

You can get legal counseling by Trampoline House’s Counselor cand.jur. Asrin Mesbah during these hours:

Mondays 10 am–5 pm
Tuesdays 10 am–4 pm
Wednesdays 10 am–5 pm
Thursdays 10 am–4 pm
Fridays 10 am–4 pm (last Friday of the month closed)
1st Saturday of the month 3–6 pm (women only)

You can make an appointment in advance by contacting Asrin Mesbah at asrin@trampolinehouse.dk or (+45) 81 11 32 36, but you can also just show up.

Please bring all your documents and a translator, if you need one.


Medical counseling: Get help with your health

Come and talk to one of our volunteer doctors if you have problems with your health or your teeth, and would like an independent medical evaluation. You can talk to the doctor every Tuesday at 4-6 pm.

You can make an appointment in advance by contacting Asrin Mesbah at asrin@trampolinehouse.dk or (+45) 81 11 32 36, but you can also just show up.

Please bring all your documents and a translator, if you need one.


Psychological counseling: Get help with your thoughts

You can get free, personal psychological counseling. Our volunteer psychologists can help you if you’re worried, stressed, have trouble sleeping etc.

In order to get psychological counseling, please make an appointment in advance by contacting Asrin Mesbah at asrin@trampolinehouse.dk or (+45) 81 11 32 36. You can get an appointment every second Wednesday (even weeks) at 6–8 pm.

Please bring all your documents and a translator, if you need one.

 

Types of counseling offered by Trampoline House

Asylum seekers
(phase 1 and 2)

We provide legal counseling to asylum seekers in phase 1 and 2 all weekdays Monday–Friday (see hours above).

We can help you:

  • understand the asylum process in Denmark

  • prepare for your interview with the Danish Immigration Service

  • support you in your communication with immigration authorities, police, immigration lawyers, and other refugee organizations

You can also see a doctor every Tuesday at 4–6 pm, or talk to a psychologist every other Wednesday (even weeks) at 6–8 pm.

Rejected asylum seekers (phase 3)

We provide legal counseling to asylum seekers with rejection from the Danish Immigration Service all weekdays Monday–Friday (see hours above).

We can help you:

  • translate rejection letters

  • explain your options to you

  • recommend a good lawyer to represent you before the Danish Refugee Appeals Board

  • prepare you for your review meeting with the Refugee Appeals Board.

You can also see a doctor every Tuesday at 4–6 pm, or talk to a psychologist every other Wednesday (even weeks) between 6–8 pm.

Refugees with residence permit

We provide legal counseling to refugees with residence permit all weekdays Monday–Friday (see hours above).

We can help you:

  • translate letters from the municipality (kommunen) or other authorities

  • support you in your communication with state and municipality authorities

  • explain your options for family reunification or for appealing a decision

You can also see a doctor every Tuesday at 4–6 pm, or talk to a psychologist every other Wednesday (even weeks) at 6–8 pm.

 

Other legal counseling offers in Trampoline House

Tuesdays 4–7 pm:
Drop-in counseling for asylum seekers, rejected asylum seekers, and refugees with residence permit in Denmark by Refugees Welcome

Free, personal legal counseling for asylum seekers, rejected asylum seekers, and refugees with residence permit in Denmark by the independent organization  Refugees Welcome .  Come talk to an advisor – you don't have to make an appointment in advance. Please bring all your documents and a translator, if you need one.  You can also phone Refugees Welcome at (+45) 50 55 80 11 or email to  kontakt@refugeeswelcome.dk .

Free, personal legal counseling for asylum seekers, rejected asylum seekers, and refugees with residence permit in Denmark by the independent organization Refugees Welcome.

Come talk to an advisor – you don't have to make an appointment in advance. Please bring all your documents and a translator, if you need one.

You can also phone Refugees Welcome at (+45) 50 55 80 11 or email to kontakt@refugeeswelcome.dk.

Wednesdays 5–7 pm:
Drop-in counseling for asylum seekers and rejected asylum seekers by Immigration Lawyers

Some of Denmark's best immigration lawyers are volunteering in Trampoline House:   Jens Bruhn-Petersen, Niels-Erik Hansen, Eddie Khawaja, Hannah Krog, Daniel Nørrung, Arbab Perveez, Marianne Vølund , and  Birgitte Waarst .  Come and get free, personal legal counseling from one of them – you don't have to make an appointment in advance. Please bring all your documents and a translator, if you need one.

Some of Denmark's best immigration lawyers are volunteering in Trampoline House:

Jens Bruhn-Petersen, Niels-Erik Hansen, Eddie Khawaja, Hannah Krog, Daniel Nørrung, Arbab Perveez, Marianne Vølund, and Birgitte Waarst.

Come and get free, personal legal counseling from one of them – you don't have to make an appointment in advance. Please bring all your documents and a translator, if you need one.

Thursdays 6–8 pm:
Drop-in counseling and interview preparation for unaccompanied refugee children, adolescents, and refugee families with children by Vores Asylbørn (Our Asylum Children)

Vores Asylbørn (Our Asylum Children)  offers free asylum and residence counseling and Immigration Service/Danish Appeal's Board interview preparation in Trampoline House every Thursday from 6–8 pm.  Vores Asylbørn is specialized in cases of unaccompanied refugee children and adolescents. They also help refugee families with children. Please bring all your documents and a translator, if you need one.  You can book an appointment by showing up or emailing to  kontakt@voresasylboern.dk . In the email, please describe briefly what kind of assistance you need.


Vores Asylbørn (Our Asylum Children) offers free asylum and residence counseling and Immigration Service/Danish Appeal's Board interview preparation in Trampoline House every Thursday from 6–8 pm.

Vores Asylbørn is specialized in cases of unaccompanied refugee children and adolescents. They also help refugee families with children. Please bring all your documents and a translator, if you need one.

You can book an appointment by showing up or emailing to kontakt@voresasylboern.dk. In the email, please describe briefly what kind of assistance you need.


Free information flyers

Asylum procedure guide

Family reunification guide

Asylum interview guide

Flyer with important general advice and information for asylum seekers. It can prevent a lot of mistakes and problems in your case and explain the procedure to you.

The guide is produced by Refugees Welcome and it is available in Danish / English / Arabic / Farsi / Somali / Bosnian-Croatian-Serbian / French / Tigrinya / Russian.

Folder with guidelines and good advice before your first asylum interview with the Danish Immigration Service.

The guide is produced by Trampoline House, and it is available in English / French / Arabic / Farsi-Dari.

Guide to family reunification for refugees with asylum in Denmark. Important advice about how to fill out the forms and applying.

The guide is produced by Refugees Welcome, and it is available in Dansk / English / Arabic / Farsi-Dari / Tigrinya.


The official website of the Danish Immigration Service

On the newtodenmark.dk website, you can find official information about the possibilities for residing in Denmark as a foreign national.