Terms of Service

Thank you for supporting Trampoline House!

Below are our terms of service for our gift shop:

Where does the money go?
All purchases in our gift shop help funding Trampoline House's work.

Delivery
Print-at home items such as gift certificates are delivered by email shortly after you purchase them.

Physical products will be sent to you by regular post unless you chose to pick it up in Trampoline House yourself.

Please refer to PostNord for minimum delivery times within and outside of Denmark.

Delivery costs cover the cost of sending a product of a given weight to a given address.

Processing your order
We will send you your gifts as soon as possible. Please note, however, that life in an asylum center is very unpredictable, and sometimes that affects how quickly we manage to follow up on gift shop orders. Please also note that orders placed outside of our opening times will have a delayed processing time.

Tax deductions
All purchases of gift certificates are eligible for tax deductions, but purchases of physical products or services are not.

Return policy
If you buy a physical product, you have the right to change your mind and return it within 14 days after you receive it. Print-at-home products such as gift certificates and tickets are non-refundable.

Data policy
All personal data and credit card information is securely protected and encrypted. Please refer to our data policy for more information.